HOSPITALITY · DIPLOMAS & CERTIFICATES
Hotel Management & Hospitality Courses in Kochi (Diploma & Certificate)
Futurewings Academy in Ernakulam South, Kochi, offers five hotel operations courses in front office, food & beverage service and hospitality management, from 3 months to 1 year. You can join after Plus Two in any stream, train on hotel software with industrial visits, and get placement assistance for hotel, resort, cruise and catering jobs.
5 courses3 months to 1 yearAfter Plus Two / 12thEMI available
Diploma and certificate courses, not a degree
These are hotel operations diploma and certificate courses (front office, food & beverage and hospitality management), from 3 months to 1 year. They are not a 3-year hotel management degree (BHM or BSc HM). Choose them if you want to start working in hotels, resorts, cruise lines or catering within a year.
Courses
Five hospitality courses taught in our classroom at Ernakulam South, Kochi. Pick by the job you want and the time you have.
Professional Diploma in Front Office & F&B Services
1 year Plus Two (12th), any stream
Front office operations, guest relations and food & beverage service (not food production) for hotels, resorts and restaurants. Includes front office and F&B software, live training and industrial visits.
Fees: Our 1-year diplomas range from ₹1,06,200 to ₹3,18,600, including 18% GST, depending on the course and package. Ask for this course's exact fee.
Diploma in Front Office Management
6 months Plus Two (12th), any stream
Front desk operations, guest relations, reservations and hotel management systems. You train on reservation and front desk tools, with etiquette and customer service coaching.
Fees: 6-month diplomas start from ₹64,900, including 18% GST, depending on the package. Ask for this course's exact fee.
Diploma in Food & Beverage Services
6 months Plus Two (12th), any stream
Restaurant service, banquet operations, menu planning and beverage management. You train on F&B management tools, with industrial visits and expert sessions.
Fees: 6-month diplomas start from ₹64,900, including 18% GST, depending on the package. Ask for this course's exact fee.
Certificate in Front Office Management
3 months Plus Two (12th), any stream; working professionals welcome
Guest handling, reservations, billing and concierge services for hotels and corporate front offices. You practise on hotel reservation systems and work through case studies.
Fees: Most 3-month certificates cost ₹21,240 to ₹33,040, including 18% GST, depending on the package. Ask for this course's exact fee.
Advance Diploma in Aviation & Hospitality Management
1 year Plus Two (12th), any stream
One course for hotel, airline, airport and travel jobs. Includes industry software training, foreign language classes, industrial visits and hospitality and front office modules.
Fees: ₹1,06,200 to ₹3,12,700, including 18% GST, depending on the package. Higher packages add a laptop, or a laptop and an international trip to Thailand.
Not sure which one?
Talk to a counsellor for free, in person or on WhatsApp. See all our courses or the aviation and tourism courses.
All courses →
Aviation, tourism & hospitality courses →
Admissions →
Hotel management courses after 12th / Plus Two
You can join any of these courses after Plus Two (12th) in any stream: science, commerce or humanities. There is no entrance exam. Admission is merit-based after a free counselling session and a short interview. The 3-month certificate also welcomes working professionals.
Choose by your goal:
| Your goal | Course | Duration | Fee band (incl. GST) |
| Front office and restaurant service, both | Professional Diploma in Front Office & F&B Services | 1 year | ₹1,06,200 to ₹3,18,600 (1-year diplomas) |
| Hotel front desk, reception and reservations | Diploma in Front Office Management | 6 months | From ₹64,900 |
| Restaurant, banquet, cruise or catering service | Diploma in Food & Beverage Services | 6 months | From ₹64,900 |
| A quick start at a front desk | Certificate in Front Office Management | 3 months | ₹21,240 to ₹33,040 |
| Hotel jobs plus airline, airport and travel jobs | Advance Diploma in Aviation & Hospitality Management | 1 year | ₹1,06,200 to ₹3,12,700 |
Fees depend on the certification package you choose. Ask our counsellor for the exact fee of your course.
Duration and batches
- 3 months: Certificate in Front Office Management.
- 6 months: Diploma in Front Office Management and Diploma in Food & Beverage Services.
- 1 year: Professional Diploma in Front Office & F&B Services and Advance Diploma in Aviation & Hospitality Management.
All classes are in our classroom at Ernakulam South, Kochi, near the South Railway Over Bridge. For the next batch, contact us for the start date and class timings.
Office hours: Monday to Friday 9:00 AM to 5:30 PM, Saturday 9:00 AM to 3:00 PM (Sunday closed).
What you learn (subjects)
Subjects taken from the syllabus of our five hospitality courses. Each course covers its own set; see the course page for the full module list.
Front office & reservations
- Front office and front desk operations
- Check-in, check-out and room assignment
- Reservations and upselling
- Billing and concierge services
- Hotel management systems: reservations and billing in a property management system, night audit basics
Guest relations & service
- Guest relations and guest profiles
- Complaint handling and service recovery
- Customer service and crisis handling
- Handling special requests
- Etiquette and customer service
Food & beverage service
- Restaurant service: table service styles and sequence of service
- Banquet operations and event set-up
- Order taking and billing
- Menu planning
- Beverage management and service
- F&B management tools
Hygiene & safety
- Personal hygiene and food safety basics
- Emergency procedures
Communication & grooming
- Spoken English and telephone manners
- Grooming and professional etiquette
- Cultural awareness with international guests
- Personality development and placement preparation
Aviation & tourism (Advance Diploma)
- Introduction to aviation and airport operations
- Airline ground services and customer handling
- Airfares, ticketing and reservation systems
- Tourism and travel basics
- Foreign language training
Fees
- Professional Diploma in Front Office & F&B Services (1 year): Our 1-year diplomas range from ₹1,06,200 to ₹3,18,600, including 18% GST, depending on the course and package. Ask for this course's exact fee.
- Diploma in Front Office Management (6 months): 6-month diplomas start from ₹64,900, including 18% GST, depending on the package. Ask for this course's exact fee.
- Diploma in Food & Beverage Services (6 months): 6-month diplomas start from ₹64,900, including 18% GST, depending on the package. Ask for this course's exact fee.
- Certificate in Front Office Management (3 months): Most 3-month certificates cost ₹21,240 to ₹33,040, including 18% GST, depending on the package. Ask for this course's exact fee.
- Advance Diploma in Aviation & Hospitality Management (1 year): ₹1,06,200 to ₹3,12,700, including 18% GST, depending on the package. Higher packages add a laptop, or a laptop and an international trip to Thailand.
All fees include 18% GST. EMI available. Each course is offered in certification packages: RSDCA (Regional Skill Development and Certification Authority), NSDC (National Skill Development Corporation) and SDCC (Skill Development Council Canada), singly or combined.
See all course fees → · Admissions, fees & EMI details →
Download the hotel management & tourism prospectus (PDF, 10 pages) →
Where hotel management students work
Front office and F&B service are the departments where employers hire the most freshers. Our course pages list these employer types:
- Hotels and resorts
- Restaurants and banquet operators
- Cruise lines
- Catering companies
- Corporate front offices, hospitals and airport lounges
Typical roles:
- Front office executive
- Guest relations executive
- Reservations agent
- Receptionist (hotel or corporate)
- Concierge assistant
- Food and beverage service associate
- Banquet associate
- Restaurant host or hostess
- Cruise line or catering service crew
- Restaurant captain (with experience)
We give placement assistance: CV preparation, mock interviews, grooming and personality development, industry talks, industrial visits and employer referrals.
Read more: The job role of a front office executive · Why front office skills are crucial in hospitality and travel careers
Why Futurewings
Industry people
Founded by travel industry veterans, with IATA-trained faculty. Live training, expert sessions and industry talks.
Placement assistance
CV preparation, mock interviews, grooming and personality development, industrial visits and employer referrals.
Kochi classroom
CA Buildings, Ramankutty Achan Road, near the South Railway Over Bridge, Ernakulam South, Kochi 682016.
Futurewings programmes are associated with Skill India, NCVET/NSDC and the Aerospace & Aviation Sector Skill Council. Free Industry Awareness Webinar every Friday, 4:00 to 5:00 PM IST, on Google Meet, in English and Malayalam.
FAQs
Is this a hotel management degree?
No. These are diploma and certificate courses in hotel operations, from 3 months to 1 year. They are not a 3-year hotel management degree such as BHM or BSc HM. They suit you if you want to start working in hotels, resorts, cruise lines or catering within a year.
Can I join a hotel management course after 12th?
Yes. You can join after Plus Two (12th) in any stream. There is no entrance exam; admission is merit-based after a free counselling session and a short interview. The 3-month Certificate in Front Office Management also welcomes working professionals.
How long are the courses?
3 months for the Certificate in Front Office Management, 6 months for the Diploma in Front Office Management and the Diploma in Food & Beverage Services, and 1 year for the Professional Diploma in Front Office & F&B Services and the Advance Diploma in Aviation & Hospitality Management.
What are the fees?
3-month certificates mostly cost ₹21,240 to ₹33,040. 6-month diplomas start from ₹64,900. 1-year diplomas range from ₹1,06,200 to ₹3,18,600 (the Advance Diploma is ₹1,06,200 to ₹3,12,700). All fees include 18% GST and depend on the certification package. EMI is available. Ask us for your course's exact fee.
Which course suits front office jobs?
For front desk, reception and reservations jobs, take the 6-month Diploma in Front Office Management, or the 3-month Certificate in Front Office Management for a quicker start. If you also want food & beverage service, take the 1-year Professional Diploma in Front Office & F&B Services.
Do you provide placement?
We provide placement assistance: CV preparation, mock interviews, grooming and personality development, industry talks, industrial visits and employer referrals.
Is there a hostel?
Our website does not list a hostel. Please call or WhatsApp us on +91 82813 20702 and ask about accommodation before you join.
Do you teach in Malayalam or English?
Please ask us about the teaching language for your batch. Our free Friday Industry Awareness Webinar runs in English and Malayalam, and the courses include spoken English and communication training.
Enquire about our hotel management courses
Tell us your qualification and goals. We reply within 2 working hours with the next batch date, your fee package and EMI options.
- Free career counselling, in person or on WhatsApp
- No entrance exam
- Campus visits welcome for students and parents
- Free Industry Awareness Webinar every Friday, 4 PM IST
Futurewings Academy for Professional Training and Placements
CA Buildings, Ramankutty Achan Road, near South Railway Over Bridge, Ernakulam South, Kochi 682016
+91 82813 20702 · info@futurewingsacademy.com
Monday to Friday 9:00 AM to 5:30 PM, Saturday 9:00 AM to 3:00 PM (Sunday closed)
Get course details within 2 working hours
Prefer to talk? Call +91 82813 20702 (Mon to Sat) or WhatsApp us.